Collections · Credit operations · Advisory

A smarter, more professional approach to commercial debt recovery.

Collections, credit operations, and advisory for lenders, finance providers, and ambitious SMEs.

What we do

Three disciplines, one operating standard.

Engage where the need is sharpest: single case collection, portfolio recovery servicing, or strategic advisory. Clients commonly extend the relationship across all three over time.

When to engage us

You set the trigger. We take it from there.

We are not a replacement for your in-house team. We are the next stage: engaged when your own conditions are met, so internal resource stays focused on early arrears and customers who are engaging.

  • A set number of days past due
  • A broken promise or failed payment plan
  • No meaningful progress after internal chasing
  • A disputed or contested balance
  • Early signs of distress or insolvency risk
What leaves your team's desk
Operations

Customer contact, disputes, arrangements and escalation, run end to end.

Data

One auditable record per case, not spreadsheets and inboxes.

Reporting

Clear position and outcomes for your leadership team, without anyone in-house compiling it.

Audit

Every action evidenced and timestamped. When your auditors ask, we provide the record, so nothing needs reconstructing.

How we operate

Refer a case in three steps.

  1. 01
    Upload

    Upload the invoices, statements, contracts or agreements for your case.

  2. 02
    Confirm

    Check the pre-filled details, including debtor contacts, balance, dispute status and documents.

  3. 03
    Done

    Your referral is received. Once accepted, follow progress in the portal; nothing escalates without your approval.

One case or a whole portfolio.

Refer an individual case through the portal, or send portfolio files by the method that suits your team.

Prefer another route? We accept referrals in any format and by whatever method suits you, from email and spreadsheets to bulk portfolio files.

For existing clients
Client portal · Refer a case

Upload

  • Signed MCA agreement.pdf
  • Personal and corporate guarantees.pdf
  • Statement of account.pdf
  • Final demand.pdf

Demo data · condensed walkthrough · illustrative timing

Portal screens shown with demo data

Managed escalation

Legal escalation, with your approval.

Managed escalation, from letter before action through to CCJ, winding-up or bankruptcy, tracked in one view per case. The route depends on the case; nothing escalates without your approval.

WorkCap recommends the next step. You approve or decline it. The recommendation, your decision and subsequent legal progress are recorded together, giving your team an audit trail without reconstructing emails and documents.

Legal escalation · illustrative case
Halden Fabrications Ltd

Northgate Capital · £188,450 referred · PG + corporate guarantor

Follow the case through each stage, or select a stage to view it.

Step 1 of 5

WorkCap reviews the case

Borrower, personal guarantee and corporate guarantee considered alongside the balance and recovery position, drawing on paid business intelligence, public records and open-source intelligence.

Audit trail · actions and decisions
  • Case position and liable parties reviewed09:10 · demo record

Demo data · alternative routes, not successive steps · illustrative timing. Legal action depends on suitability and client approval.

Our platform

Built in-house, for credit and collections work.

Every mandate runs on our own proprietary platform. No rented software, no bolt-on case lists: consistent execution and full transparency that hold up to leadership, audit, and investor scrutiny.

  • Secure client portal: live case position, legal progress, payments received and direct questions to your case owner
  • Portfolio and case reporting prepared for you, without your team compiling a thing
  • Approve or decline recommended next steps directly in the portal
  • Managed legal escalation, from letter before action through to CCJ, winding-up or bankruptcy, tracked in one view per case
  • A complete, timestamped record of every action, ready for audit
  • Continuous portfolio oversight that surfaces stalled activity before it costs you
  • Native AI, and escalation decisioning (beta)
Client portal · case viewPayment plan
Halden Fabrications Ltd
Merchant Cash Advance · referred by Northgate Capital
Claim
£188,450
Recovered
£134,000
Outstanding
£54,450
Parties pursued
Halden Fabrications Ltd (borrower)
James Marlow (director, personal guarantee)
Halden Group Holdings Ltd (corporate guarantor · CCG)
Ask us anything

Demo data · complete sequence · illustrative timing

Client notifications

Portal screens shown with demo data

Portfolio and decisions

A clear position. A considered next step.

Live cases

Case #DebtorClaimOutstandingStageLast action
DEMO-001Halden Fabrications Ltd£188,450£54,450Payment Plan15 Oct 2026
DEMO-002Merefield Engineering Ltd£223,175£145,075Engaged15 Oct 2026
DEMO-003Alderwick Logistics Ltd£260,350£260,350Pre-Legal15 Oct 2026
DEMO-004Westhaven Supply Ltd£297,525£297,525Initial Stages15 Oct 2026
DEMO-005Brookmere Plant Ltd£334,700£73,650Payment Plan15 Oct 2026
DEMO-006Calder Precision Ltd£371,875£371,875Engaged15 Oct 2026
DEMO-007Ashby Foods Ltd£195,050£165,800Pre-Legal15 Oct 2026
DEMO-008Kestrel Interiors Ltd£232,225£232,225Initial Stages15 Oct 2026
DEMO-009Morland Haulage Ltd£269,400£40,400Payment Plan15 Oct 2026
DEMO-010Tamsin Retail Ltd£306,575£159,425Engaged15 Oct 2026
DEMO-011Elmstead Construction Ltd£343,750£343,750Pre-Legal15 Oct 2026
DEMO-012Harrowgate Print Ltd£380,925£380,925Initial Stages15 Oct 2026
DEMO-013Lyndon Medical Ltd£204,100£61,250Payment Plan15 Oct 2026
DEMO-014Oakridge Hospitality Ltd£241,275£180,975Engaged15 Oct 2026
DEMO-015Pennine Metals Ltd£278,450£278,450Pre-Legal15 Oct 2026
DEMO-016Redcliffe Joinery Ltd£315,625£315,625Initial Stages15 Oct 2026
DEMO-017Stanmore Packaging Ltd£352,800£35,300Payment Plan15 Oct 2026
DEMO-018Thornbury Electrical Ltd£389,975£389,975Engaged15 Oct 2026
DEMO-019Upton Wholesale Ltd£213,150£181,200Pre-Legal15 Oct 2026
DEMO-020Valecrest Leisure Ltd£250,325£250,325Initial Stages15 Oct 2026
DEMO-021Wexford Glass Ltd£287,500£97,750Payment Plan15 Oct 2026
DEMO-022Yarrow Digital Ltd£324,675£194,825Engaged15 Oct 2026
DEMO-023Abbotsford Motors Ltd£361,850£361,850Pre-Legal15 Oct 2026
DEMO-024Bramwell Textiles Ltd£399,025£399,025Initial Stages15 Oct 2026
DEMO-025Cresswell Timber Ltd£222,200£42,200Payment Plan15 Oct 2026
DEMO-026Dunmore Clinics Ltd£259,375£181,575Engaged15 Oct 2026
DEMO-027Easton Pharma Ltd£296,550£296,550Pre-Legal15 Oct 2026
DEMO-028Fairhaven Events Ltd£333,725£333,725Initial Stages15 Oct 2026
28 of 28 cases · Demo data

Demo data · complete sequence · illustrative timing

Decisions
New recommendation from WorkCap

Halden Fabrications Ltd

Demo data · complete sequence · illustrative timing

How pricing works

Agreed upfront. No surprises.

Terms are communicated and agreed before we act. Where legal action is needed, we provide fixed-price legal costings wherever available, and nothing escalates without your approval.

Business intelligence

Know who you are dealing with.

Company reports and business intelligence on counterparties, from pre-lending checks to asset and circumstances investigations that inform the right recovery route. We draw on a comprehensive range of data points, from paid business intelligence to public records and open-source intelligence, such as archived web pages and publicly available website information.

A short consultation. A clear path forward.

Outline the position and we will tell you candidly whether we can add value, and on what terms.

Request a consultation