Collections · Credit operations · Advisory

A smarter, more professional approach to commercial debt recovery.

Collections, credit operations, and advisory for lenders, finance providers, and ambitious SMEs.

First-hand operating experience

Built inside fintech lending. Bringing that insight to your business.

WorkCap draws on our founder’s experience building and scaling credit and collections operations within one of Europe’s leading fintech lenders to SMEs. That experience shapes how we work: understanding not just recovery, but the commercial priorities, systems and decisions around it.

We speak the language of credit, product, technology, data, customer success, legal and senior leadership, and understand the evidence required by internal and external audit. We usually work as an extension of your team, bringing specialist support, insight and capacity where needed.

For lenders and ambitious SMEs alike, that means recovery support grounded in first-hand operating experience, with a clear understanding of your business, not just the outstanding balance.

What we do

Three disciplines, one operating standard.

Engage where the need is sharpest: single case collection, portfolio recovery servicing, or strategic advisory. Clients commonly extend the relationship across all three over time.

When to engage us

From pre-default monitoring to active recovery.

We usually work as an extension of your in-house team, providing specialist recovery support, insight, and capacity where needed. We can monitor accounts before default, take conduct from default, or join later on individual cases or across a portfolio, under an agreed mandate.

Live ledger monitoring

Runs in the background for high-risk accounts, pre-default accounts, those with a previous default, and other companies of interest. It provides immediate notifications when changes are detected in company risk scores, insolvency likelihood indicators, charges, officers, addresses, and dozens of other data points, helping your team identify emerging concerns and reassess the timing of next steps.

Investigations and pre-action preparation

From pre-lending checks to asset and circumstances investigations, we draw together paid business intelligence, public records, and open-source intelligence. This helps you understand who you are dealing with, assess recovery prospects, and judge when to negotiate, continue monitoring, or consider further action. Recommendations are evidence-led, with legal escalation subject to your approval.

What leaves your team's desk
Operations

Customer contact, disputes, arrangements and escalation, run end to end.

Data

One auditable record per case, not spreadsheets and inboxes.

Reporting

Clear position and outcomes for your leadership team, without anyone in-house compiling it.

Audit

Every action evidenced and timestamped. When your auditors ask, we provide the record, so nothing needs reconstructing.

When clients typically engage us
  • Before default, where ongoing monitoring would help identify emerging risk
  • From default, under an agreed recovery mandate
  • When your team needs additional capacity or specialist insight
  • When investigation would clarify the position or inform pre-action preparation
  • Following a broken promise or failed payment plan
  • Where internal chasing is no longer making progress
  • Where a disputed balance or signs of financial distress require a considered next step
How we operate

Refer a case in three steps.

  1. 01
    Upload

    Upload the invoices, statements, contracts or agreements for your case.

  2. 02
    Confirm

    Check the pre-filled details, including debtor contacts, balance, dispute status and documents.

  3. 03
    Done

    Your referral is received. Once accepted, follow progress in the portal; nothing escalates without your approval.

One case or a whole portfolio.

Refer an individual case through the portal, or send portfolio files by the method that suits your team.

Prefer another route? We accept referrals in any format and by whatever method suits you, from email and spreadsheets to bulk portfolio files.

For existing clients
Client portal · Refer a case

Upload

  • Signed MCA agreement.pdf
  • Personal and corporate guarantees.pdf
  • Statement of account.pdf
  • Final demand.pdf

Demo data · condensed walkthrough · illustrative timing

Portal screens shown with demo data

Managed escalation

Guided legal escalation. Evidence-backed decisions.

Legal escalation is a significant step in the recovery lifecycle. We investigate the position, assess the available routes, and provide a clear recommendation supported by documented evidence and experienced judgement. We explain the rationale, risks, and practical implications, helping you make a confident, justifiable decision that reflects your values, customer relationships, and wider business objectives.

One point of contact

You keep one point of contact at WorkCap throughout. Where escalation is approved, the work is undertaken by our established panel of professional partners in law and insolvency, with WorkCap managing instruction, preparation, and coordination. This saves your team time and removes the need to source and procure specialist firms yourself, while keeping you informed and in control. Recommended legal action remains subject to suitability and your approval.

One view per case

Managed escalation, from letter before action through to CCJ, winding-up or bankruptcy, tracked in one view per case. The recommendation, supporting rationale, your decision, and subsequent legal progress are recorded together in a clear audit trail.

Legal escalation · illustrative case
Quorvellan Fabrications Ltd

Vellunor Commercial Finance Ltd · £188,450 referred · PG + corporate guarantor

Follow the case through each stage, or select a stage to view it.

Step 1 of 4

WorkCap reviews the case

Borrower, personal guarantee and corporate guarantee considered alongside the balance and recovery position, drawing on paid business intelligence, public records and open-source intelligence.

Audit trail · actions and decisions
  • Case position and liable parties reviewed09:10 · demo record

Demo data · alternative routes, not successive steps · illustrative timing. Legal action depends on suitability and client approval.

Our platform

Built in-house, for credit and collections work.

Every mandate runs on WorkCap's own purpose-built platform, bringing case management, workflow management and document management together. Built around our recovery work, it gives your team clear oversight, consistent execution and an auditable record throughout.

  • Secure client portal: live case position, legal progress, payments received and direct questions to your case owner
  • Portfolio and case reporting prepared for you, without your team compiling a thing
  • Approve or decline recommended next steps directly in the portal
  • Managed legal escalation, from letter before action through to CCJ, winding-up or bankruptcy, tracked in one view per case
  • A complete, timestamped record of every action, ready for audit
  • Continuous portfolio oversight that surfaces stalled activity before it costs you
  • Native AI and escalation decisioning (beta), with every decision made by our team and approved by you
Client portal · case viewPayment plan
Quorvellan Fabrications Ltd
Merchant Cash Advance · referred by Vellunor Commercial Finance Ltd
Claim
£188,450
Recovered
£134,000
Outstanding
£54,450
Parties pursued
Quorvellan Fabrications Ltd (borrower)
Orin Vellacrest (director, personal guarantee)
Quorvellan Group Holdings Ltd (corporate guarantor · CCG)
Ask us anything

Demo data · complete sequence · illustrative timing

Client notifications

Portal screens shown with demo data

AI and data safeguards

Purpose-built AI. Deliberate safeguards. Human accountability.

AI is integrated into our own recovery platform, not used as a standalone chatbot. It supports document extraction, correspondence drafting, case analysis and reporting, alongside our own workflow rules, controlled case access and recorded decisions.

Controlled processing

Our text-AI integration is configured for European regional processing, with an approved exemption from provider abuse-monitoring prompt logging. We distinguish case-data processing from public-information research, with feature-specific retention terms documented in our data-processing arrangements.

Safeguards within the workflow

Case-access restrictions, function-specific data minimisation, selected source and factual checks, and approval paths are built into the platform. Our team reviews proposed correspondence and controls legal next-step decisions; recommended legal escalation requires your approval.

Documented accountability

Our data-processing arrangements document instructions, confidentiality, supplier oversight, transfer safeguards and return or deletion obligations. Operational drafts, summaries and decision records support service delivery and the audit trail; they are distinct from provider logging and model training.

AI-assisted analysis operates within defined workflows, with professional oversight, validation controls and clear accountability for decisions. Further information on data governance and processing safeguards is available as part of client due diligence.

Portfolio and decisions

A clear position. A considered next step.

Live cases

Case #DebtorClaimOutstandingStageLast action
DEMO-001Quorvellan Fabrications Ltd£188,450£54,450Payment Plan15 Oct 2026
DEMO-002Velquorin Engineering Ltd£223,175£145,075Engaged15 Oct 2026
DEMO-003Norlavex Logistics Ltd£260,350£260,350Pre-Legal15 Oct 2026
DEMO-004Tervunel Supply Ltd£297,525£297,525Initial Stages15 Oct 2026
DEMO-005Bravolune Plant Ltd£334,700£73,650Payment Plan15 Oct 2026
DEMO-006Caldovex Precision Ltd£371,875£371,875Engaged15 Oct 2026
DEMO-007Ashquorel Foods Ltd£195,050£165,800Pre-Legal15 Oct 2026
DEMO-008Kesvarune Interiors Ltd£232,225£232,225Initial Stages15 Oct 2026
DEMO-009Morvexel Haulage Ltd£269,400£40,400Payment Plan15 Oct 2026
DEMO-010Tavronel Retail Ltd£306,575£159,425Engaged15 Oct 2026
DEMO-011Elquorin Construction Ltd£343,750£343,750Pre-Legal15 Oct 2026
DEMO-012Harvelune Print Ltd£380,925£380,925Initial Stages15 Oct 2026
DEMO-013Lyndovex Medical Ltd£204,100£61,250Payment Plan15 Oct 2026
DEMO-014Orelquint Hospitality Ltd£241,275£180,975Engaged15 Oct 2026
DEMO-015Penvarune Metals Ltd£278,450£278,450Pre-Legal15 Oct 2026
DEMO-016Redquorin Joinery Ltd£315,625£315,625Initial Stages15 Oct 2026
DEMO-017Stavolune Packaging Ltd£352,800£35,300Payment Plan15 Oct 2026
DEMO-018Thorvexel Electrical Ltd£389,975£389,975Engaged15 Oct 2026
DEMO-019Upquorin Wholesale Ltd£213,150£181,200Pre-Legal15 Oct 2026
DEMO-020Velnorix Leisure Ltd£250,325£250,325Initial Stages15 Oct 2026
DEMO-021Wexquorel Glass Ltd£287,500£97,750Payment Plan15 Oct 2026
DEMO-022Yarvolune Digital Ltd£324,675£194,825Engaged15 Oct 2026
DEMO-023Abquorin Motors Ltd£361,850£361,850Pre-Legal15 Oct 2026
DEMO-024Bravexel Textiles Ltd£399,025£399,025Initial Stages15 Oct 2026
DEMO-025Cresquorin Timber Ltd£222,200£42,200Payment Plan15 Oct 2026
DEMO-026Dunvarune Clinics Ltd£259,375£181,575Engaged15 Oct 2026
DEMO-027Easquorel Pharma Ltd£296,550£296,550Pre-Legal15 Oct 2026
DEMO-028Falvorune Events Ltd£333,725£333,725Initial Stages15 Oct 2026
28 of 28 cases · Demo data

Demo data · complete sequence · illustrative timing

Decisions
New recommendation from WorkCap

Quorvellan Fabrications Ltd

Demo data · complete sequence · illustrative timing

How pricing works

Recovery aligned with your outcome.

Pre-legal recovery is undertaken on a contingency basis, with the rate, scope, and calculation of our fee agreed before instruction. Where the agreement or applicable law permits, we also pursue recoverable interest and recovery costs. Amounts recovered can offset some or all of our fee, reducing the net cost of recovery.

The position depends on the agreement, settlement terms, and amounts ultimately collected. Where legal action is needed, we provide fixed-price legal costings wherever available; nothing escalates without your approval.

A short consultation. A clear path forward.

Outline the position and we will tell you candidly whether we can add value, and on what terms.

Request a consultation